Alleen zzp/freelancers only

Assignment:
• As a data analyst of Tribe Digital, Assisted and Customer Interactions, you will be allocated to Current Accounts product within Tribe Daily Banking & Mobile Led. Current Account product team consists of Customer Journey Experts and IT colleagues, who are responsible for maintenance and development of our current account products and portfolio (incl. the IT systems, pricing, product management, marketing)
• You will work in a fast paced environment, in which you will deal with complex topics and it will require high accuracy mandatory campaigns
• You will be expected to deliver many deep dive analyses about customer behavior and characteristics.
• You will be responsible for regular marketing or service related campaigns (app insights, emails, surveys) to help improve service offering or motivate customers to certain actions, as well as for a large campaign to all retail clients for T&C conditions.
• Next to your responsibilities in Current Accounts product, you will support campaign/marketing activities and analysis needs of our loyalty shop team
• Assignment will take place June 2024 – November 2024 with the option of extending until February 2025


Your competencies and experience:
• A master’s degree in the field of analytics, mathematics or econometrics
• You have experience with querying languages (SQL, SAS) and dashboarding tools (e.g., Cognos, PowerBI)
• You are analytically strong and have experience in making analyses and sharing results with impact
• You are able to transform data into insights, and present them in an understandable way
• You have a do-it-yourself mentality, and you like to quickly learn and apply new techniques
• You are customer-oriented and have experience in using customer and other data to substantiate your decisions
• You can manage stakeholders without any problems, at different levels, both data lovers and non data experts
• You actively ask for help and feedback and you dare to give feedback