Description:

Location : 1 a 2 days onsite at location Odijk (close to Utrecht)

An L3 support engineer is the most senior engineer in the daily support activities of the service that Atos provides to its customer.
The L3 support engineer manages the private cloud to our customer’s needs
Hard skills must haves:
JavaScript & NodeJS
Minimal 2 years of working experience Automation and Orchestration tools/environments
Minimal 2 years of experience with working in an Enterprise cloud.
Experience working with Agile tools like Confluence, Gitlab, Jira
Experience in scripting, especially with languages like Python
Understanding of Mark-up Languages ( yaml, xml etc)
The L3 engineering team is responsible for:

Improving the automation chain that supports our private cloud
Manage LCM within their scope. (new releases of software/firmware/patches etc)
Prepare, and execute non-standard changes requested by the customer. (creating runbooks, joining CAB’s and executing the changes)
Supporting the L1/L2 ServiceDesk
Incident & problem handling on L3 level
Execute production plan activities such as (solving vulnerabilities found by vulnerability management, executing, or supervising Monthly patch cycles)

Restrictions for our customer:
Must be screened by AIVD (Dutch homeland security)
Must live in The Netherlands
Must speak/write/read Fluent Dutch
Can be asked to work on premises fulltime (after Covid restrictions have been released)
The soft skills must haves:
2 years of experience working as a L3 engineer in similar environments (Large private cloud with HA and DR)
Team player, but can also work alone
Good communication skills towards team and customer.
High level of analytical thinking is a must for problem solving in our complex environment
No 9 to 5 mentality: changes with customer impact are usually done outside office hours
Can read and adjust documentation.
Can, based on documented principles, create, propagate and guide Detail Level designs
Nice to have soft skills:
Experience working in DevOps team
Experience in working in Agile / scrum product teams.

Hard skills pre or willing to learn:
Experience with VSAN
Knowledge of services like IaaS, PaaS and their differences
Networking/Firewalling within the virtualization stack
Ansible
Knowledge of either windows server or Linux Redhat.

Additional information

A CV submitted must contain the full name and address, date of birth, telephone number and e-mail address of the candidate.
Work situation : Borrowing is not allowed.
Exclusivity is required when accepting an invitation for intake up to 4 days after the intake date.