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About the Role and Responsibilities: • Work as part of DevOps team (global) to deliver world class services to our consuming businesses. • Work with development partners to shape the architecture, design, and implementations of new and existing systems to enhance their reliability, performance, efficiency, and scalability • Ensure all key services are measured, monitored, and raising alerts when needed • Automation of deployment and configuration processes • Develop reliability tools and frameworks for use by all engineers • Share on-call for most critical systems and lead incident response and no-blame post-mortem analysis and review • Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis. • We are expert in infrastructure and best practices, and we help development teams using infrastructure more effectively. • We are on point for capacity planning and to help teams anticipate and prepare for growth. Candidate requirements: • Must have legal authorization to work in the country where the role resides. • Strong technical knowledge on Data virtualization tools such as Dremio. • Knowledge on Azure & AWS big data platforms and analytics is preferable. • Understanding of Observability tools like Grafana, Prometheus, New relic. • Must have a deep sense of ownership and accountability. • The core IT competences ITIL, Portfolio/Project Management and Service Management. • Demonstrated business analysis skills by capturing business problems, value drivers, and functional/non-functional requirements, including health, safety, security, usability, data, and supportability considerations. • Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time, and quality. • Lead stakeholder management activities including facilitation of large design sessions. • Work closely with stakeholders to build trust and understand their goals, motivations, constraints, risks, and operating environment. • Experience with analyzing the alignment between business requirements and system capabilities. • Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts of various solution options. • Experience with SAFe, Agile/Edge and DevOps project methodologies. • Minimum of a bachelor’s degree in Computer Science or a related technical discipline. Equivalent practical experience is a reasonable substitute. • Minimum of 5+ years as a Site Reliability Engineer. • Excellent communication skills, both verbal and written. • Language: Fluent in English (oral and written)