Language : English and Dutch mandatory
ZZP Allowed : No

Description Vacancy : Business Analyst Mortgages

Imagine helping our 1 million mortgage customers with fast and accurate processes. You are the number one linking pin to make their life better by seamlessly connecting all different parties involved.

You and your job

Becoming the market leader with happy customers doesn’t happen overnight. We need seamless integration and perfect processes in our (Force) Mid Office. As a business analyst within Area Lending services and administration you can really make a difference in defining these processes. You are the linking pin between the business stakeholders, IT, data (external) parties and architecture. By retrieving the question behind the question you are able to translate business requirements into what’s needed from an IT perspective.

As our new colleague, you combine information from our stakeholders, cross-functional teams, and subject matter experts to analyze business needs. You then integrate this into the technical part of your role: gathering and documenting the requirements needed for the design, development, and testing of the full implementation. As a BA within our squads, you will translate business requirements into clear user stories and convert them into innovative and (re)usable solutions.

You will have a pivotal role between business and IT, you are able to talk just as easy with business representatives as to developers.

• Gathering business and technical requirements by organizing and leading requirement sessions with cross- functional teams

• Developing user stories, validating them with the team, and ensuring that the user stories can be picked up in our backlog system (Azure DevOps)

• Contributing to the creation of the implementation plans, impact analyses, functional designs, and documentation of business requirements

Practical Examples

• Implementing the RID Mid Office package

• Help connect source data, like Ockto, to help our customers

• Fix Forward & Fail Fast, Learn Fast

Facts & Figures

• 32-40 hours per week

• 1 million customers for mortgages

• 43,822 Rabobank colleagues around the world

Top 3 responsibilities

• Define requirements to optimize the clients journey during the mortgage cycle.

• Describe the system requirements in the clearest way possible.

• Challenge the business to fully understand the business value for our customer.

As Mid Office teams we’re in the midst of a big transition to become the market leader. The RID application is pivotal for the success of this journey. And as a business analyst you’ll have direct impact on achieving our goals together.

Together we achieve more than alone

We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at Squad Nitro in the acceptance and fulfillment cluster.

Working in the Force teams learnt me how to balance optimally between business and IT. Our BusDevOps team helps me to take in all perspectives and perform optimally.

Paul Reith, Sr Business Analyst.

The 30 people in the Mid Office squads go the extra mile to deliver business value for our Acceptance and Fulfillment journeys. Working together is the way we work; as 1 passionate team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,5000,000 customers. Together with our customers, our members and our partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You and your talent

• Domain knowledge of Dutch mortgages.

• Detailed description of requirements, use cases, user stories, business rules.

• Broad understanding of IT System development and architecture

• Stakeholder management

• Being able to understand Dutch.

• Sparrings partner for product owner and business

Salarisschaal: FIU10RG000RG