Data Issue Coordinator
1 FTE, 36h, Hybrid Working (Tuesday and Thursday at Office Croeselaan) and extension of assignment is possible.
NO ZZP

You & your role
As the data issue coordinator you have a role in resolving data quality issues and in data management projects. You are key in ensuring that data meets the highest standards of accuracy, reliability and compliance. This means that you take ownership of data issues. You coordinate and prioritise the issue backlog, you align with stakeholders to examine root causes and by guiding them through the process of resolving these issues themselves. You keep stakeholders aligned and make connections between issues to drive structural improvements. Additionally, you work on data implementation projects, by being a trusted partner for data producers, providers, and consumers. With your seniority, you take ownership of cross‑domain data issues, guide colleagues in best practices, and proactively drive improvements in both processes and data governance. For example, you will work on simplifying the data issue guidance to increase the number of data issues raised by our tribes. You are part of the Data Management Finance & Risk, directly helping the tribes in the Finance & Risk Domain.

Examples of projects and activities
You will align data producers with the reporting team, to ensure that a data issue that affected our annual report is solved timely.
You will work on simplifying our data issue guidance and processes, to increase the quality of the data issues raised by our tribes and speed up their solution.
You will identify overarching problems, clustering several of your own issues and those of your colleagues into one, manageable package.
You will design and implement a process flow, to improve the alignment between data quality monitoring and data issue management.
You will proactively instigate data management process improvements, planning and coordinating their implementation with a cross functional team.

Facts & figures
You work in a team of 27 data management professionals, of which 6 focus on data issue management.
Over 48,000 Rabobank colleagues worldwide.

Top 3 responsibilities
Coordinating data issues, resulting in improved data quality: analyse data issues, identify the correct issue owner within the bank, and ensure that all involved parties know the role they need to play to successfully resolve the issue.
Engage stakeholders: activate people throughout the bank, working together to resolve issues within the existing guidance and timelines. For improvement projects, ensure buy-in of relevant stakeholders by providing a clear purpose and roadmap.
Foster collaboration to achieve structural improvements: Act as the linking pin within Finance and Risk, supporting the tribes to get in control of data management. For bank-wide improvement projects, collaborate with stakeholders on all levels to implement structural improvements in both processes and systems.

Together we achieve more than alone
We believe in the power of differences. By combining people's differences, we become an even better bank. We are curious about what you will bring to our team Data Management Finance & Risk. The team is responsible for managing and improving data management within Rabobank’s Finance and Risk tribes. Collaboration is our way of working, increasing the value of our data for the bank by improving its quality and reliability.

Work on yourself & the world around you
For us, your development and that of society go hand in hand. That is why we invest in you and work together to create a better world. At Rabobank, you work on yourself and the world around you simultaneously.
This is reflected in your personal development budget, our hybrid work environment, and a healthy work-life balance. You contribute to banking solutions for our clients and to social challenges such as the food and energy transitions.

Why everyone is welcome at Rabobank
At Rabobank, we are building a culture where everyone feels welcome. We value differences and use them to collaborate better and make stronger decisions. By being open to different perspectives, we create an environment where colleagues feel heard and respected.

You & your talent
Bachelor’s or master’s degree (HBO or WO) with at least 5 years of relevant work experience.
Excellent written and verbal communicative skills, both towards your own team and your external stakeholders. You speak fluent English and you understand Dutch.
A focus on problem solving, with an analytical mindset, analysing data issues to find the root cause, as well as uncovering possible improvements in complex processes. Identify patterns to uncover underlying problems across issues and domains, increasing efficiency.
The capability to keep an eye on the bigger picture, bridging the gap between stakeholders in different parts of the bank. You have experience with managing multiple complex tasks simultaneously and guiding projects to a successful end.
Proactive and independent, identifying possible improvements in Rabobank’s data quality and data management processes.
Experience in data management, preferably with experience in DAMA DMBoK.
Affinity with data and finance is required, knowledge on Finance and Risk reporting and/or modelling is a plus.
A Lean Six Sigma Black Belt (LSSBB) is a plus.